Shipping policy

Panache at its own cost guarantees to deliver products across India. Panache shall not be liable for delays resulting from incomplete address listings. In the event of a reshipment of the same order, customers will be responsible to pay re-shipping charges for the reshipment and any related fines/penalties.

To ensure the safe delivery of all products, the same are double packed & are waterproof. All domestic orders are shipped by the best transport/courier agencies and home delivered within approximately 4-6 working days after dispatch of the shipment. However due to COVID few shipments might take longer than usual.

Panache uses the services of the best transport/courier agencies such as Blue Dart, Delhivery, etc., which deliver within 4 to 6 business working days in all Major cities of India.  NOTE: Price vary from on two parameters courier agency & pin-code .

In case of multiple orders, Customer may receive the same separately, depending on product availability and shipping locations.

All products shall be shipped from Nagpur, Maharashtra, India.

Panache shall not give any refund, returns, replacement and exchange for a reason of delay caused due to the carrier agency. However, at its sole discretion.

Panache shall intimate by email, in case of delay in shipping due to unavailability of stock or due to an unusual delay in filling an order.


Against each product on the website, an approximate time for shipment has been provided; which are merely indicative. Products may be shipped either earlier or later depending on the availability of the product and other factors.

To get an accurate estimate of shipment time, kindly click track my order

As far as possible, orders shall be processed within 24-48 hours of the order being placed. The expected domestic delivery time is 4-6 business working days, all other factors being optimum.


All domestic orders sent by Panache are fully insured at no extra cost to customers.

In case of loss of order while ‘in transit’, Panache shall reprocess the order.

However, Panache shall not be responsible for the loss of packages during transit or any damages to packaging (full or partial), once the same has been delivered by the courier agency at the address provided by the customer at the time of placing of the order.


Panache shall provide details of shipment via email alerts to the customer, or they can check on the tracking page once the package is handed across to the courier agency. The email alerts shall contain the transport/courier agency’s website details along with the tracking number and expected date of delivery. The Customer may use the same details to keep a check on the status of the package.

Please note that tracking numbers for orders shipped may take up to 24 business hours to become active on the websites.


Postal Address as provided by the Customer may be changed within 24 hours of placing an Order, and not later; by making the said request via email to


Time to ship mentioned on our website against each item is indicative & approximate value only and sometimes due to situations beyond our control, delays may occur. No refund, returns, replacement, & exchange will be entertained for this reason.

In case, there is a delay in shipping because an item is out of stock, or if there is an unusual delay in filling an order, we will notify you by e-mail.

However, any dates for delivery are approximate only and we are not liable for any delay in delivering your order or any part of it. We may choose to deliver your order in separate parts. 

Custom Duty: In International orders, custom duty/charges may be applicable as per the country of import's custom department and are borne by the customer